Pricing
Run it yourself, or let us run it
The evidence model stays fixed.
Choose who operates it and how much of the governance plane you need.
An 8-week pilot run against your real incidents. $7,500, credited in full toward the first year. No pre-committed conversion discount.
Request accessWhat actually differs
Packaging sits inside two deployment models: managed, which we host, and self-hosted, which you host and which is available in closed beta.
The engine is the same either way.
| Plan feature | Community | Cloud Team | Enterprise |
|---|---|---|---|
| Deployment model | Self-hosted — you host (closed beta) | Managed — we host | Self-hosted — you host (closed beta) |
| Investigation engine | Full evidence model | Full evidence model | Full evidence model |
| Included investigations | Unlimited | 25 per month | Negotiated |
| Seats | Unlimited | $30 per seat, per month | Negotiated |
| Additional standard investigations | — | $14 per investigation. Deep: pricing on request | Negotiated |
| LLM keys | Yours | Ours | Yours |
| Deployment | Helm, your infrastructure (available in closed beta; a free signup issues your install credential) | Managed by Production Master | Helm, your account, single tenant (available in closed beta) |
| SSO and RBAC | — | SSO | SSO, RBAC, audit depth |
| Support | Community | Email support | Named engineer on the account |
Exceeding the included investigations does not move you to another plan. Additional standard runs, meaning triage or fast, are billed at $14 per investigation. Deep investigations: pricing on request.
What the price list leaves out
- What counts as one investigation?
- One pipeline run from signal to report: gathering the evidence, forming the hypothesis, and publishing the cited report. Re-reading a finished report, or sharing it, costs nothing.
- What does an investigation past the included 25 cost?
- A standard investigation, meaning a triage or fast run, is billed at $14 per investigation. The managed service runs on the model we supply, so the model spend is inside that price. Deep investigations: pricing on request.
- Is Community really unlimited?
- Yes. You run it on your own infrastructure with your own model keys, so the only cost is the compute and inference you already pay for. What Community does not include is the managed service or the governance plane.
- What changes Enterprise pricing?
- Seat count, identity and governance controls, data residency, custom connector work, rollout support, and the service expectations you need in writing. The floor is $60,000 per year; the quote is built from those items.
- What does the closed-beta pilot fee cover?
- An 8-week pilot against your real incidents: a weekly working session, at least 10 investigations, and the first cited report in week 1. The $7,500 is credited in full toward the first year. No pre-committed conversion discount.
Start on the plan that fits, change later
Start with the operating model that fits today.
Change later without retraining your team or losing the investigation record.
Self-host via Helm — available in closed beta.