Pricing
Run it yourself, or let us run it
The evidence model stays fixed.
Choose who operates it and how much of the governance plane you need.
Operating modelself-hostcloud teamenterprise
Closed beta terms
An 8-week pilot run against your real incidents. $7,500, credited in full toward the first year. No pre-committed conversion discount.
Request accessWhat actually differs
Packaging sits inside two editions: Personal, which we host, and Enterprise, which you host.
The engine is the same either way.
| Community | Cloud Team | Enterprise | |
|---|---|---|---|
| Edition | Enterprise edition — you host | Personal edition — we host | Enterprise edition — you host |
| Investigation engine | Full evidence model | Full evidence model | Full evidence model |
| Included investigations | Unlimited | 25 per month | Negotiated |
| Seats | Unlimited | $30 per seat, per month | Negotiated |
| Additional investigations | — | $8 per investigation with your keys · $14 per investigation on ours | Negotiated |
| LLM keys | Yours | Yours or ours | Yours |
| Deployment | Helm, your infrastructure | Managed by Production Master | Helm, your account, single tenant |
| SSO and RBAC | — | SSO | SSO, RBAC, audit depth |
| Support | Community | Email support | Named engineer on the account |
Exceeding the included investigations does not move you to another plan. Additional runs are billed at $8 per investigation with your own LLM keys, or $14 per investigation on ours.
What the price list leaves out
- What counts as one investigation?
- One pipeline run from signal to report: gathering the evidence, forming the hypothesis, and publishing the cited report. Re-reading a finished report, or sharing it, costs nothing.
- Why are there two overage prices?
- Model spend is the variable cost. Bring your own model keys and the overage is $8 per investigation because the spend lands on your provider account. Use ours and it is $14 per investigation, because the spend lands on ours.
- Is Community really unlimited?
- Yes. You run it on your own infrastructure with your own model keys, so the only cost is the compute and inference you already pay for. What Community does not include is the managed service or the governance plane.
- What changes Enterprise pricing?
- Seat count, identity and governance controls, data residency, custom connector work, rollout support, and the service expectations you need in writing. The floor is $60,000 per year; the quote is built from those items.
- What does the closed-beta pilot fee cover?
- An 8-week pilot against your real incidents: a weekly working session, at least 10 investigations, and the first cited report in week 1. The $7,500 is credited in full toward the first year. No pre-committed conversion discount.
Start on the plan that fits, change later
Start with the operating model that fits today.
Change later without retraining your team or losing the investigation record.
Self-host via Helm — available now to closed-beta teams.